Terms of Services
Welcome to Adamclick, UAE's fastest-growing e-commerce marketplace for brand authentic products at low prices. Adamclick is a subsidiary of Shopperclue Webtrade India Private Limited. We at Adamclick always trying to make your purchasing journey easy and hassle-free.
Before using this site, we request you to go through all the Terms and Conditions carefully and accept them.
While using the site, you will be receiving emails and SMSs. By which we will let you know all the relevant information which we feel important for you. On the other hand, you can also send emails to Adamclick to communicate your feedback or query. We will also give you a call sometimes to update you regarding offers or any other promotional activity happening on Adamclick. By accepting the terms and conditions you will be allowing us to communicate with you digitally. But be assured, we don't believe in spamming. You will not be receiving any spam calls from our end.
Adamclick website is developed as producing license under any laws or third party involvements right with proper implementation and implications.
Our services are limited to those who are under the age of 18 and those who are terminated or expelled from the system of Adamclick due to any reasons. Minors can shop online at Adamclick with their parent's accounts and must be under the strict supervision of elders.
At Adamclick, our main aim is to satisfy our customers for which we endeavor to get as flexible as we can. We are walking the extra mile to deliver perfect products each time you order from us. Still, if you are not satisfied with the products delivered to you, you can return the same within the stipulated time frame. The return period varies from product to product and also there are a few categories on which we don't accept returns. That’s why we request you to read the product page carefully before placing an order with us. Still, have any doubts about the return policy? Please get in touch with us, we'll be more than happy to assist you.
List of Non-returnable Products
Products, which can be categorized under the tag of Jewellery, Personal care and grooming, cosmetics, Tie, Swimwear, underwear, and lingerie, fragrances are non-returnable. To know more, read the product page carefully before placing an order with us. Still, have doubts about the return policy? Please get in touch with us, we'll be more than happy to assist you.
Specifications for Return of Products
- If you return any item ordered from Adamclick, the refund will be initiated to the original mode of payment that you have used while making the purchase.
- If you have opted for COD or Gift Card while making the purchase then you will be receiving your money in the form of account credits at Adamclick.
- The items to be returned must not be used or worn and should have their packing, tags, shoebox, hangers, plastic wrap, dust bags intact.
- Items that have been purchased at the time of sale are not eligible for return
- Adamclick needs to be informed within two days of the reception of the parcel for availing of any kind of return benefits
- We take total responsibility for the cash return and reimbursement of return shipping if there has been a mistake from our side, may it be delivery of the wrong item or defective product.
- An invalid return of a product would be sent back. For further queries, please contact our Customer Support Monday to Saturday.
- You can also send a mail to email@example.com stating the reason for the return and what you need in exchange. We'll be sending a return mail confirming a return request has been received.
- After evaluation and approval from the Q & A department, credits would be issued to your Adamclick account or to the original mode of payment (Credit card, Bank account, etc).
- If in case the returned product is not valid, then it would be sent back to you at your expense.
- The return process and all its ongoing details would be updated on your account page with each step of approval or disapproval the product gets.
How to cancel an order
- The cancellation of the order can be done within 24 hours of placing via mail or just by going to your account page and canceling the purchase made.
- A mail at firstname.lastname@example.org can also be sent for the cancellation of the order.
- The confirmation mail for the cancellation of your product order will be sent within 24 hours
- The cancellation request would not be considered if the order has already been dispatched.
Account credit details
You can easily refund your money through your Adamclick account. The money would be transferred to your Adamclick account in the form of credits. You can always shop with these credits whenever you want from Adamclick.
- The credited amount can be used for making payment for a new purchase.
- In case the amount of your purchase exceeds your credit balance then you have to make the rest of the payment via another mode.
The details about your account credits can be seen on the ‘My Account’ page under the tab of Account credits. This would display your current status of credits available in your account.